SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gold Street Shoppes (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ansele.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
This statue is a stunning addition to any home. Its large size makes it a standout piece, perfect for adding a touch of elegance to a living room or entryway. The craftsmanship is exquisite, with detailed features that make it look like a genuine work of art. The tray is functional, providing a stylish spot for keys, jewelry, or other small items. It's an excellent housewarming gift that will be cherished for years. Highly recommend for anyone looking to add a touch of sophistication to their decor.
absolutely in love with this!
The quality of craftsmanship in this cupid angel resin statue is simply top-notch! From the intricate detailing on its wings to how perfectly it fits into my vintage-themed decor - everything about it screams elegance and sophistication.
Lovin' my new angel statue, it's so unique and adds a nice touch to my decor 😍
also a fantastic gift idea for housewarming parties
This resin statue is not only visually striking but also practical. The tray feature acts as a holder for small items like keys or jewelry which adds value to its aesthetic appeal. I am beyond pleased with this purchase!
Stunning!
cute and practical at the same time.
A++
Absolutely adore this statue, really brings some elegance into our space.
You can tell that someone put their heart and soul into making this cupid statue.
👍👍👍
It's a masterpiece of Nordic decor. Its large size makes it a focal point in any room, and the craftsmanship is truly remarkable. The tray is a unique and practical addition, perfect for keeping small items organized. It's a wonderful housewarming gift that adds both beauty and functionality to any home. The detailed design and high-quality materials make it a standout piece in my collection of home decorations.
decor or storage, you choose!
jazzes up my interior nicely 🥰
💕
Cupid’s got me feeling all kinds of love for my home décor now!
The little tray is just the cherry on top
These statues are truly unique, a blend of design and charm. They add an element of sophistication to my decor that I absolutely love! 😍 A perfect addition to any home.
some serious style
it's VERY luxurious for its price, such a good quality
will come in handy
The craftsmanship here? Next level stuff people!
kisses to the seller
hit!