SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gold Street Shoppes (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ansele.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
elegant
overall, it’s fine. the craftsmanship is good, but the color isn’t as vibrant as it looked in the photos.
i love how this piece looks in my entryway. it’s modern, artistic, and adds just the right amount of sophistication to the space. the metallic finish is subtle, catching the light beautifully without being too shiny. it’s lightweight, so it was easy to install, but it feels sturdy and well-made. it’s such a unique design, and i’ve already had several people compliment it when they visit. it adds a sense of elegance and refinement to my home without feeling over-the-top. if you’re looking for a stylish piece to add to your decor, this is an excellent choice.
i absolutely love this wall decor. it adds a modern and chic element to my home, and the quality is fantastic. it’s lightweight, making it easy to hang, but still sturdy. the details are so well-done, and the metallic finish really stands out. it’s made a huge difference in my space and brought it all together.
the craftsmanship is amazing. it’s the perfect piece to add a modern, artistic vibe to any room. looks fantastic on my wall and gives my space a touch of elegance.
adds a natural, modern touch to my home. great quality.
unique
the design is stunning and looks even better in person! the craftsmanship is top-notch, and it adds a lovely artistic touch to my wall. it’s lightweight, making it easy to hang, but feels durable and well-made. the metallic sheen is subtle yet elegant, and it fits in perfectly with my modern decor. couldn’t be happier with this purchase!
i love the way this looks in my hallway! it’s simple yet so artistic. the quality is excellent, and it’s lightweight, making it easy to hang.
elegant and minimalist. perfect addition to my dining room.
this art piece is stunning! the design is modern and chic, and the metallic finish adds a luxurious feel to my space. i was surprised by how lightweight it is, which made hanging it a breeze, but it’s still incredibly sturdy. it’s the perfect addition to my living room, adding a touch of elegance and making the space feel more complete. the craftsmanship is excellent, and i love how the details stand out without being too bold. i’ve received so many compliments since putting it up, and i couldn’t be happier with how it looks. definitely recommend for anyone looking to upgrade their decor.
stunning
decent piece of wall decor, lightweight and easy to install, but doesn’t feel as sturdy as i hoped for.
this piece of art has added such an elegant touch to my home. i was looking for something that could bring a bit of nature indoors without feeling too earthy or rustic, and this design struck the perfect balance. the flowing lines of the leaves are so graceful, and they almost seem to move when the light hits them. i hung it in my dining room, where it complements the clean, minimal decor perfectly. what surprised me most is how versatile this piece is. i could easily see it working in a bedroom, hallway, or even an office, thanks to its subtle yet captivating design. the metallic finish is not too shiny, which i appreciate—it’s understated but still catches the light beautifully. it was easy to hang, and though it looks delicate, it's actually quite sturdy. i’m beyond pleased with how it turned out, and i know it will be a part of my home for years to come.
this wall art is exactly what i needed to complete my living room. the sleek design and high-quality metal work are truly impressive. it’s lightweight, so it was easy to hang, and it instantly elevated the whole room. the metallic finish adds a nice contrast to my neutral walls. highly recommend it for anyone looking to update their space!
lightweight, stylish, and easy to install. absolutely love it!
artistic
this is exactly what i needed to fill my blank wall. the design is both elegant and modern, and the metal has a lovely shine. perfect for adding character to a room.
this was exactly what my space needed. it’s stylish, lightweight, and easy to hang, and the quality is top-notch. the metallic finish adds a nice touch without being too flashy. it really completes my living room and adds a bit of sophistication to the space. overall, i’m very happy with it and would highly recommend it to others!
i’m absolutely in love with this art piece! it’s exactly what i was looking for to enhance the look of my dining area. the design is sleek and modern, and the metallic finish gives it a touch of elegance without overpowering the room. it’s lightweight, so hanging it was easy, but it still feels sturdy and well-made. i’ve already gotten so many compliments from guests who notice it immediately. it ties the room together beautifully, adding a focal point that’s both stylish and subtle. i couldn’t be happier with this purchase, and i’d highly recommend it to anyone looking for unique wall decor.
i was looking for something unique to add to my home, and this piece did not disappoint. the design is beautiful and intricate, with just the right amount of shine to catch your eye without being too flashy. it’s lightweight but feels very solid and durable, and it was easy to hang on my wall. it adds a modern touch to my space and pairs well with the other decor in the room. i’ve received a ton of compliments on it, and it truly adds that perfect finishing touch to my living area. highly recommend for anyone looking to enhance their home decor.