SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Gold Street Shoppes (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ansele.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Got this sleep guide and, boy oh boy, it's like a lullaby for adults! 😴 My bedtime routine is now my favorite part of the day. So simple yet so effective!
Finally, a sleep solution that works! No more staring at the ceiling for me.
unbelievable
Seriously people...this thing works wonders. It's like someone waved a magic wand and turned me into Sleeping Beauty - minus the whole eternal slumber bit.
recommend
This checklist has been instrumental in helping me establish healthy habits before bed 🌙 I'm sleeping deeper and waking up feeling fresh as a daisy!
wowza
Who knew that proper sleep hygiene could be such a life-changer? This guide has helped me reclaim my nights from insomnia’s clutches. Sweet dreams are made of these indeed! 👍
ok
Gotta admit: I was skeptical at first but this natural sleep routine guide proved its worth on night one! Now, counting sheep is just something I do for fun.
spectacular
I used to toss and turn all night long but not anymore thanks to this handy-dandy checklist. Goodbye dark circles under my eyes, hello beauty rest!
Can't recommend it enough.
If you’re having trouble catching those ZZZs give this baby a try – no gimmicks or weird tricks here – just good old-fashioned advice that WORKS.
Honestly didn't think an organized approach to sleep would make such an impact. But hey, don't knock it till you've tried it right? And trust me…you want to try this one out!
cool
This printable taught me more about quality shut-eye than any amount of midnight googling ever did 💤 It’s literally changed how I view bedtime - in the best way possible.
Highly recommend!
A must-have if you're serious about improving your nighttime routine! The tips are easy-to-follow which makes sticking with them less daunting than expected. A+ from me!
No more counting sheep for me - this guide does the trick!
I've been on the hunt for a natural way to improve my sleep and this guide was just the ticket! No more restless nights or groggy mornings – I’m in dreamland paradise.
If you value your sleep, you need to get this guide ASAP.
This checklist is like having a personal sleep consultant at your fingertips. It's helped me fine-tune my routine, resulting in deeper, more restful slumbers 🌟
Say goodbye to restless nights with this incredible checklist.
Goodbye caffeine-fueled all-nighters, hello deep sleep success! This guide has been an absolute revelation - turning bedtime into an oasis of tranquility.